Enhancing Consumer Trust and Satisfaction towards Cloud Services (Record no. 10104)

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control field 20191116102404.0
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Original cataloging agency AIKTC-KRRC
Transcribing agency AIKTC-KRRC
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9 (RLIN) 10512
Author Kaur, Sukhjinder
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Title Enhancing Consumer Trust and Satisfaction towards Cloud Services
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Volume, Issue number Vol.6(2), May-Aug
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. STM Journals
Year 2019
300 ## - PHYSICAL DESCRIPTION
Pagination 52-57p.
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Summary, etc. In today’s world, consumer of a service is prior and top significant part of a business. Cloud computing is an efficient technology with a vast amount of momentum, and its unique parameters are exacerbating various security and privacy concerns. Going from computations to the “Cloud” is making computing calculations easier towards the users, at the same time it will bring some new security concerns regarding the safe and reliable use of data of end users or customers using the cloud. Trust is a genuine and giant consideration point which is accepted as the backbone of cloud system, or it is a representation of satisfaction of cloud users. This paper firstly provides an analysis report about the trust and its boundary values which are assumed as those important features which directly/indirectly influences the satisfaction level based on the Service level Agreement (SLA). In this paper, we have provided a trust mechanism called “Online Feedback Channel- OFC” at the end of cloud users. This factor can be easily used by Cloud Service Users (CSU) to express their level of satisfaction.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 4622
Topical term or geographic name entry element Computer Engineering
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9 (RLIN) 10513
Co-Author Sood, Deepika
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Place, publisher, and date of publication Noida STM Journals
Title Journal of artificial intelligence research and advances (JoAIRA)
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URL http://computers.stmjournals.com/index.php?journal=JoAIRA&page=article&op=view&path%5B%5D=2088
Link text Click here
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Source of classification or shelving scheme
Koha item type Articles Abstract Database
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          School of Engineering & Technology School of Engineering & Technology Archieval Section 2019-11-16 2020172 2019-11-16 2019-11-16 Articles Abstract Database
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