Fiber cut impacts and the scientific analysis of its financial losses
- Vol.12(2), Mar-Apr
- Haryana IOSR - International Organization of Scientific Research 2022
- 26-43p.
The Mobile Telecommunication Network (MTN) among many other telecommunication industries embrace the use of fiber optic technology to deploy their networks to offer services to their customers based on its numerous advantages. The advantages are not limited to its immunity to electromagnetic wave pick up, high capacity of bandwidth for data and voice activities, and immunity to cross talk. It is without doubt that the fiber optic network infrastructure deployed by the MTN has suffered frequent fiber cuts. In addition, these cuts have had impactsnegatively on the quality of service delivery to its numerous customers across the length and breadth of Ghana. Furthermore, the cuts have had negative effects on the financial status of the aforementioned telecom industry. Hence, research was embarked on to delve into the most serious impacts that resulted from the frequent fiber cuts. The negative effects such as the increase of the operational expenditure, the decline of the revenue thrown on the finances of the MTN were also analyzed. The research was conducted using MTN Ghana (Western and Central Region) as a case study. A purposive survey was administered to obtain information about the impacts. Also, Pareto and Ishakawa analytical tools were applied to the primary source data for the analysis.Based on the primary data evaluated, it was established that the total network unavailability attributed to fiber cut for the period under study, that is, from 2014 to 2016 was about 540 hours equivalent to about twenty two and one half days.Again, it was concluded that the organization losses tremendous amount of revenue to this fiber cut menace in respect to the operational cost incurred to restore and relocate damaged fiber cut.