Exploring The Critical Success Factors For Effective Stakeholder Engagement Of Public Private Partnership Projects In The Infrastructure Sector
- Vol.34(20), April-June
- Pune NICMAR 2019
- 82-93p.
The growth in the infrastructure sector is one ofthe important levers ofany country's progress. However, this cannot be achieved without large scale funding that is needed for these long gestation projects. The government relies on the ability ofthe private sector to invest in this sector through the mechanism ofthe public private partnership projects. The success ofthese projects is dependent on the ability ofthe private sector to provide financial support, higher level ofskills, efficient and effective programme coordination and goal directed project management. Management ofpublic private partnership projects needs special acumen and enhanced ability to interact with different stakeholders throughout the course ofthe project. These projects face a variety ofchallenges while engaging the stakeholders during different phases and therefore, it is imperative for the project manager to adopt suitable techniques to tackle them. The measure ofsuccess at every stage ofthe project is characterized by different factors. This paper focuses on the critical success factors related to stakeholder engagement in public private partnership projects in the infrastructure sector. The identification ofthese success factors will reveal the importance and their role in enabling effective stakeholder engagement. The study also deals with categorizing these success factors, based on various characteristics ofpublic private partnership projects, like procurement process, risk allocation, sharing ofauthority between the two partners, commitment and responsibility ofproject delivery and transparency in communication; all leading to strong stakeholder engagement.