000			a
999			_c10104 _d10104
003			OSt
005			20191116102404.0
008			191116b xxu||||| |||| 00| 0 eng d
040			_aAIKTC-KRRC _cAIKTC-KRRC
100			_910512 _aKaur, Sukhjinder
245			_aEnhancing Consumer Trust and Satisfaction towards Cloud Services
250			_aVol.6(2), May-Aug
260			_aNew Delhi _bSTM Journals _c2019
300			_a52-57p.
520			_aIn today’s world, consumer of a service is prior and top significant part of a business. Cloud computing is an efficient technology with a vast amount of momentum, and its unique parameters are exacerbating various security and privacy concerns. Going from computations to the “Cloud” is making computing calculations easier towards the users, at the same time it will bring some new security concerns regarding the safe and reliable use of data of end users or customers using the cloud. Trust is a genuine and giant consideration point which is accepted as the backbone of cloud system, or it is a representation of satisfaction of cloud users. This paper firstly provides an analysis report about the trust and its boundary values which are assumed as those important features which directly/indirectly influences the satisfaction level based on the Service level Agreement (SLA). In this paper, we have provided a trust mechanism called “Online Feedback Channel- OFC” at the end of cloud users. This factor can be easily used by Cloud Service Users (CSU) to express their level of satisfaction.
650		0	_94622 _aComputer Engineering
700			_910513 _aSood, Deepika
773	0		_dNoida STM Journals _tJournal of artificial intelligence research and advances (JoAIRA)
856			_uhttp://computers.stmjournals.com/index.php?journal=JoAIRA&page=article&op=view&path%5B%5D=2088 _yClick here
942			_2ddc _cAR