Total quality management

Besterfield, Dale H.

Total quality management - 3rd Rev - Noida Pearson Education 2011 - xxi,558 p. | Binding - Paperback |

For courses in Quality Management offered in MBA and PGDBM programmes. Total Quality Management refers to an integrated approach by management to focus all the functions and levels of an organization on quality and continuous improvement. Over the years total quality management has become very important for improving a firm’s processing capabilities in order to sustain competitive advantages. This book focuses on encouraging a continuous flow of incremental improvements from the bottom of the organization’s hierarchy. Several technical topics are revised for the present context and their relevance to Indian industry is emphasized.

978-81-317-3227-4


Mechanical Engineering

658.4013 / BES
Unique Visitors hit counter Total Page Views free counter
Implemented and Maintained by AIKTC-KRRC (Central Library).
For any Suggestions/Query Contact to library or Email: librarian@aiktc.ac.in | Ph:+91 22 27481247
Website/OPAC best viewed in Mozilla Browser in 1366X768 Resolution.