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Serviceology for Smart Service System [electronic resource] : Selected papers of the 3rd International Conference of Serviceology /

Contributor(s): Language: ENG Publisher: Tokyo : Springer Japan : Imprint: Springer, 2017Edition: 1st ed. 2017Description: X, 400 p. 260 illus., 186 illus. in color. | Binding - Card Paper |Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9784431560746
Subject(s): Additional physical formats: Printed edition:: No title; Printed edition:: No title; Printed edition:: No titleDDC classification:
  • 658.5 23
Online resources: In: Springer Nature eBookSummary: Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7–9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 in Japan to explore the scientific systematization of services and to promote technological developments for solutions to industrial issues. This book provides a useful general guide to the state of the art in the theory and practice of services. It can also serve as a valuable reference book for researchers in a wide range of fields from engineering to marketing and economics.
List(s) this item appears in: Springer Nature eBooks
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Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7–9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 in Japan to explore the scientific systematization of services and to promote technological developments for solutions to industrial issues. This book provides a useful general guide to the state of the art in the theory and practice of services. It can also serve as a valuable reference book for researchers in a wide range of fields from engineering to marketing and economics.

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