Total quality management

By:

Besterfield, Dale H

Language: ENG Publication details: Noida Pearson Education 2011Edition: 3rd RevDescription: xxi,558 p. | Binding - Paperback |ISBN:

978-81-317-3227-4

Subject(s):

Mechanical Engineering

DDC classification:

658.4013 BES DDC23

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	School of Engineering & Technology Reference Section	Reference	658.4013 BES (Browse shelf(Opens below))	Available	E10490
Books	School of Engineering & Technology General Stacks	Circulation	658.4013 BES (Browse shelf(Opens below))	Available	E10491

Total holds: 0

For courses in Quality Management offered in MBA and PGDBM programmes. Total Quality Management refers to an integrated approach by management to focus all the functions and levels of an organization on quality and continuous improvement. Over the years total quality management has become very important for improving a firm’s processing capabilities in order to sustain competitive advantages. This book focuses on encouraging a continuous flow of incremental improvements from the bottom of the organization’s hierarchy. Several technical topics are revised for the present context and their relevance to Indian industry is emphasized.

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