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Total quality management

By: Language: ENG Publication details: Noida Pearson Education 2011Edition: 3rd RevDescription: xxi,558 p. | Binding - Paperback |ISBN:
  • 978-81-317-3227-4
Subject(s): DDC classification:
  • 658.4013 BES DDC23
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Item type Current library Collection Call number Status Barcode
Books Books School of Engineering & Technology Reference Section Reference 658.4013 BES (Browse shelf(Opens below)) Available E10490
Books Books School of Engineering & Technology General Stacks Circulation 658.4013 BES (Browse shelf(Opens below)) Available E10491
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For courses in Quality Management offered in MBA and PGDBM programmes. Total Quality Management refers to an integrated approach by management to focus all the functions and levels of an organization on quality and continuous improvement. Over the years total quality management has become very important for improving a firm’s processing capabilities in order to sustain competitive advantages. This book focuses on encouraging a continuous flow of incremental improvements from the bottom of the organization’s hierarchy. Several technical topics are revised for the present context and their relevance to Indian industry is emphasized.

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