Communication Skills is designed as a comprehensive textbook specifically aimed at the undergraduate students of engineering of University of Mumbai. Adopting a functional and practical approach, the book discusses the various aspects of professional communication—listening, speaking, reading, writing, vocabulary, and grammar. The book will also help students understand the basic concepts, theories, and barriers to communication as well as the nuances of comprehension and summary writing. It further aims to improve language and communication skills of students which will help improve their technical writing skills.

With its up-to-date coverage, the book will be useful not only for students but also for day-to-day communication needs
Table of contents

Brief Contents Preface iii Detailed Contents vi Road Map to the Syllabus ix 1. Communication Theory 1 2. Effective Speaking 20 3. Writing 33 4. Reading 47 5. Effective Listening 77 6. The Art of Summarizing 92 7. Reading Comprehension 99 8. Grammar and Vocabulary 111 9. Basic Official Correspondence 152 10. Technical Writing 191 11. Information Communication Technology 207 Appendix A—Common Errors: Usage 236 Appendix B—Words Commonly Misspelt 241 Model Question Papers 1–3 247–262